Submit New Ticket

Submit a Tire Complaint

Please fill out the form below to submit your tire complaint. We will review your case and get back to you as soon as possible.

Customer Information

Full Name *

Phone Number * This will be used to access your ticket

Email Address * We will send ticket updates to this email

City Select your city from the list

Motocare center visited or market distributor Select the Motocare center or market distributor you visited

Tire Information

Tire Brand

Tire Size Start typing to search for tire sizes

Vehicle Type * Select the type of vehicle to show appropriate tire positions

Number of Tires

Tire Position(s) * Select the vehicle type first to see tire position options

Air Pressure Reading Current tire air pressure

Tread Depth Measurement Current tread depth measurement

Purchase Date

Purchase Location

Complaint Details

Describe the Issue *

Supporting Documents

Tire Images Additional to the tire issue, Please provide the following information:
• Tire Brand
• Tire DOT date code
• Tire Size, pattern, speed and load capacity
• Tire tread

Upload clear photos of the tire issue

Maximum 5MB per file. JPG, PNG, WebP formats accepted.

Receipt/Invoice

Upload your purchase receipt or invoice

Maximum 5MB. JPG, PNG, PDF formats accepted.

Additional Required Documents to Attach • Copy of the vehicle registration (Istimara)
• Photos of the vehicle (front and rear views)
• Copy of the wheel alignment printout

Upload any additional supporting documents

Maximum 5MB per file. Images, PDF, Word, and text files accepted.

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Submit New Ticket

Submit a Tire Complaint

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